Get your own dedicated number for return calls, two way Messaging (TWM), inbound call surveys and much more.
Integrated CRM – Webphone
Automated Call Back Reminders
Pre-Scheduled message delivery
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InterCloud9 has a top-notch Predictive Power Dialer that boosts agent contact time by 500%. This automated solution includes outbound and inbound calling, a built-in CRM, an easy-to-use interface, customizable call dispositions, call back scheduling, and free call recording, among other standard features.
InterCloud9 offers high-capacity solutions for mass pre-recorded messaging. Our Ringless Voice Messaging, IVR Voice Messaging, and A2P Text Messaging platform can reach thousands in minutes. With our integrated IVR, you can create automated attendants to route calls or build multi-level surveys to gather responses. At InterCloud9, we turn creative ideas into reality and challenge limitations.
An automated dialer system is a software application that automatically dials phone numbers from a list and connects the calls to agents or predetermined destinations. It's commonly used in call centers for outbound calling campaigns, sales, telemarketing, or customer service purposes.
These systems typically have features like:
Call Scheduling: Ability to schedule calls at specific times or intervals.Automated dialer systems can be of different types, including:
Predictive Dialer: Predicts when a representative will be available and dials numbers accordingly to minimize downtime between calls.These systems aim to streamline and optimize outbound calling processes, making it more efficient for businesses to manage large volumes of calls.
Here's how:
These systems empower sales and marketing teams by ensuring they connect with more prospects, thereby enhancing lead generation and sales conversion rates.
In today's fiercely competitive business environment, using automated dialer systems can truly change the game.
The seamless integration of these systems into existing workflows streamlines operations, reducing manual efforts and allowing teams to focus on core tasks.
Companies are currently using call center administration software which allow for reduced down time and quick connection to the agents.
Read MoreWhen your organization or business needs to make hundreds of important telephone calls on a regular basis
Read MoreRingless Voice Messaging is a non intrusive way to communicate your voice message to a broad audience.
Read MoreWe truly grasp what it takes for your company or organization to excel within your industry. InterCloud9 automated dialer and messaging solutions have a proven track record of helping companies add growth to their bottom line. Schedule a call with one of our account managers to go over the details of your use case scenario and how interCloud9 can enhance your communication efforts.